If you cannot keep an appointment, please notify us at least a full business day before your scheduled appointment. You will be responsible for the full $100 session fee if you fail to provide us sufficient notice of the cancellation. Leaving a voicemail during non-business hours (including evenings, weekends, or holidays) that you cannot keep your appointment for the following business day does not give us enough time to fill the opening. Repeatedly missing appointments is not good for anyone. It will result in your discharge from our services.
If you are paying for your services at the time of service, please be prepared to pay the full amount due for services rendered on every visit, including co-pays. If we are submitting your claims to your insurance company, we will send you a bill for any remaining balance after receiving the insurance payment. We accept payments via cash (in-office only), check, debit card, or credit card.
Please feel free to bring your cell phone with you into the treatment room. Please silence or turn it off during the treatment. Please do not attempt to have a phone conversation with someone during the treatment.
You are certainly welcome to bring your children into the waiting room. For their safety and to prevent distraction during treatment, they will not be permitted into the treatment room. If you need to bring children too young to be out of your sight, you also need to bring someone capable of supervising them in the waiting room during your treatment.